Automated notifications

Whether reminding employees of an imminent due date or sending them a congratulative note upon module completion, we've made it possible for you to choose through our LMS how the notification is sent, when, to whom and exactly what it says.

 

Editable, Customizable Content

You can tailor the content as needed and also use tokens to place system generated elements into the appropriate part of your message, such as the module link or trainee name. "Welcome to Company X, [NAME] The first module in our onboarding training is [Module Name] Let’s get started!'

 

Flexible delivery 

LMS Notifications can be delivered via an email or SMS (or one can be a fall-back option for the other.) 

 

Triggers

Each notification has a number of parameters that define when they are sent and can include the type of training item, its status and time related aspects, such as due date, expiry date or date of issue. For example, a reminder can be sent if an eLearning module is only part completed after "x" number of days.

 

Targeted delivery

You can even control which parts of the organisational structure the notification applies to, allowing you to set up specific messages for individual departments, regions or brands e.g. Send congratulatory SMS's with messages like, "Well done [NAME] on completing [Module Name] - From John.'", immediately when module is set to complete for Region 1. Downloadable and customizable certificates can automatically be attached to notifications.

 

Reporting Notifications

Notifications can also be used to keep members of the management team informed.  For example, a notification can be sent when an individual has failed a module or failed to complete the assigned modules within the require time. Management reports can also be sent on regular intervals, such as on specific days of the week or month.

Manager notifications can attach the information relating to the notification to the email as a csv file, allowing for external reporting or updating of external systems. (Furthermore, see API as alternative method for this).

 


 

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