The British Retail Consortium (BRC) report that shoplifting, cyber-crime and fraud are now at their highest since their recording system began in 2004.


Being open to the general public, retail stores face considerable risks in terms of safety. It is essential that security is always guaranteed to your staff and customers and that your employees are trained on how to tackle potentially dangerous situations like theft and robbery. For this reason, we created our Store Security eLearning Module, which represents a guide on how to identify, deal with and prevent hazardous situations.

The Store Security eLearning course is aimed at employees that need to be made aware of store security general practice and will enable your staff to understand their role in store security, by teaching them how to handle situations calmly and how to comply with company regulations. This course will help make your workplace a safer environment and provide an understanding of the risks which your staff is exposed to.

This is a fully online interactive course and assessment, accessible on any device, 24/7, with no time limits through our modern LMS. A certificate can be downloaded upon successful completion of the eLearning module. 

Store Security eLearning Module Screenshot

Learning Outcome

At the end of the Store Security eLearning Module, the user will:

  • Understand the importance of handling situations calmly
  • Understand how to deal with theft
  • Understand the responsibilities of themselves and their employer
  • Understand the systems that are needed in order to comply with company regulations


Course Outline

  • Store security expert
  • Who is responsible
  • Identifying a thief
  • Dealing with theft
  • Dealing with a robbery
  • Preventing theft
  • Think like a thief
  • Internal theft
  • Common methods of theft
  • Fraud
  • Credit card fraud
  • Most commonly stolen items



This module covers key information surrounding The Theft Act, 1968; Health and Safety at Work, etc. Act 1974
Management of Health and Safety at Work Regulations 1999 and Workplace (Health, Safety and Welfare) Regulations 1992.



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