Mishandling of Pumps on the Forecourt can have severe consequences.


When a customer on the forecourt picks up a fuel dispenser and squeezes the handle, you need to authorize the pump in order for fuel to be dispensed. It is your employees’ responsibility to authorize the use of the pump, therefore it is essential that your employees are trained and able to deal with hazardous situations.

We created the Pump Basics eLearning Module to instruct employees working on the forecourt on the use of pumps and their authorization systems. The module will enable the user to use the pump authorisation system and understand when they can or cannot authorise the pumps to be used. It was designed for anyone working on the forecourt and dealing with pumps.

The course was designed for any employee working on the forecourt and looking for training in pump authorisation systems. It is a fully online interactive course and assessment, accessible on any device, 24/7, with no time limits.  A certificate can be downloaded upon successful completion of the eLearning module. 

Pump Basics eLearning Content

Learning Outcome

At the end of the Pump Basics eLearning Module, the user will:

  • Understand how to use the pump authorisation system
  • Understand when pump use should not be authorised or should be cancelled, and how to deal with this situation
  • Recognise signs of a potential drive off
  • Understand how to stop pumps in the event of an emergency


Course Outline

Pump Authorisation System

  • Situations where pumps should not be authorised
  • Customer hazards and how to deal with these
  • Signs of a potential drive off
  • Emergency Stop System



  • The Petroleum (Consolidation) Regulations 2014
  • The Health and Safety at Work Act 1974
  • The Management of Health and Safety at Work Regulations 1999



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