The Basic Selling Skills eLearning Module is suitable for any user working in the retail sector and dealing with customer and sales. The course provides users with the skills they need to successfully sell to customers.

Learning Outcome

This module will enable the user to build relationships with, and successfully sell to customers.

Target Audience

Suitable for any user.

Course Objectives

Building Great Relationships
Asking Questions and Identifying Solutions
Interpreting Buying Signals
Handling Customer Objections
Closing a Sale

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