Underage sales can result in fines and suspension or revocation of your store's alcohol licence.


There are various laws that restrict the sale of certain goods and services to people of and above a minimum age. If you don't comply with these laws, you could receive a disciplinary warning or potentially lose your job, the store you work in could receive a large fine and have its liquor licence suspended or revoked, resulting in a loss of sales and the potential for closure at the cost of everyone’s job. If you sell something to a minor, it could negatively impact their life forever.

Our Age Related Sales eLearning module provides users with an understanding of these laws. These training modules will aid anyone who sells age related goods to be able to recognise these items, follow the law with confidence and deal with customers who might challenge them. It is suitable for any user seeking  an overview of regional legislation about the sale of alcohol and other age restricted products, with a focus on either England & Wales or Scotland. 

The Age Related Sales eLearning Module is a fully online interactive course and assessment, accessible on any device, 24/7, with no time limits.  A certificate can be downloaded upon successful completion of the eLearning module.

Our Age Related Sales eLearning Module is part of a group of training modules specifically designed to assist users with being compliant with regulations within different industry sectors. Read here why online training solutions can help your business being compliant and reducing the risk of fines.

Age Related Sales eLearning Module

Learning Outcome

At the end of the Age Related Sales courses, the user will:

  • Understand the importance of following Age Related Sale laws and regulations in England, Wales, Scotland.
  • Be able to identify Age Related products.
  • Understand how best to deal with difficult customer situations.


Course Outline

  • Assessing age
  • Why items are age restricted
  • Challenge 25
  • Which products require proof of age?
  • Psychoactive Drugs and selling psychoactive substances
  • How to check a photo id
  • Proof of age
  • Sales scenarios: Proxy Sales and Dealing with Conflict



 The module covers the information surrounding Pyrotechnic Articles (Safety) Regulations 2015Anti-Social Behaviour Act 2003BSDA Code of Practice for High Caffeine Content Soft DrinksLicensing Act 2003The Cigarette Lighter Refill (Safety) Regulations 1999Children and Young Persons Act 1933Children and Families Act 2014 and Nicotine Inhaling Products (Age of Sale and Proxy Purchasing) Regulations 2015The National Lottery Regulations 1994Criminal Justice Act 1998Psychoactive Substances Act 2016Video Recordings Act 2010Pyrotechnic Articles (Safety) Regulations 2015 and Petroleum (Consolidation) Regulations 2014.


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