There are various laws that restrict the sale of certain goods and services to people of and above a minimum age. Our Age Related Sales eLearning module provides users with an understanding of these laws. 

The module covers the information surrounding Pyrotechnic Articles (Safety) Regulations 2015, Anti-Social Behaviour Act 2003, BSDA Code of Practice for High Caffeine Content Soft Drinks, Licensing Act 2003, The Cigarette Lighter Refill (Safety) Regulations 1999, Children and Young Persons Act 1933, Children and Families Act 2014 and Nicotine Inhaling Products (Age of Sale and Proxy Purchasing) Regulations 2015, The National Lottery Regulations 1994, Criminal Justice Act 1998, Psychoactive Substances Act 2016, Video Recordings Act 2010, Pyrotechnic Articles (Safety) Regulations 2015 and Petroleum (Consolidation) Regulations 2014.

Learning Outcome

This eLearning module will aid anyone who sells age related goods to be able to recognise these items, follow the law with confidence and deal with customers who might challenge them.

Target Audience

This online training course is suitable for any user.

Learning Objective

The user will:

  • Understand the importance of following Age Related Sale laws and regulations.
  • Be able to identify Age Related products.
  • Understand how best to deal with difficult custome situations.

Course Outline

Assessing age
Why items are age restricted
Challenge 25
Which products require proof of age?
Psychoactive Drugs and selling psychoactive substances
How to check a photo id
Proof of age
Sales scenarios: Proxy Sales and Dealing with Conflict

Accreditation

ACS Accreditation


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