Successful active selling techniques have been proven to boost sales volumes and customer relations, and when employees are trained in the sales techniques of upselling and cross-selling, your business can start reaping the benefits.
Active Selling - in retail and other businesses - covers two areas of sales training: Cross-Selling (persuading a customer to buy a product related to their original intended purchase) and Upselling (persuading a customer to purchase an additional or premium version of their current item). Teaching staff the importance of adding value to a customer’s purchase through Active Selling techniques will lead to more positive customer experience.
Bolt Active Selling eLearning Module teaches your employees the importance of upselling and cross-selling, how and when to do it, and the value of add-ons to your business.
Fully online and interactive, available 24/7 on any device, with no time limits, thanks to Bolt state-of-the-art LMS. It has an assessment at the end of the module and a certificate can be downloaded upon successful completion of the course.