Liaising with Customers
on the Forecourt
Every customer on the forecourt is both a hazard and an asset. Train your employees on correct liaising with customers on the forecourt to make sure they remain the latter.
Every employee working on the petrol forecourt must be aware of the responsibilities towards the customers. These responsibilities are diverse and range from being familiar with the forecourt to keeping everything neat and tidy.
At Bolt, we have developed the Liaising with Customers on the Forecourt to give employees a comprehensive guide of all these responsibilities and make sure they know how to act in different situations while ensuring that the customer experience on the forecourt is optimal.
Fully online and interactive, available 24/7 on any device and with no time limits, thanks to our state-of-the-art LMS, the course has an assessment at the end of it. A certificate can be downloaded upon successful completion of the eLearning module.
- The Health and Safety at Work Act 1974
- The Management of Health and Safety at Work Regulations 1999
- Human Rights Act 1998, Article 14, Prohibition of Discrimination.
- The Equalities Act 2010