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Age-Related Sales (England & Wales)

Any premises selling products for which they have to apply "Challenge 25" must train their staff to ensure they can authorise these sales. Protect your business from potential legal action by ensuring your employees are correctly trained in the sale of age-related products.

graphics from the moduleEmployees who are not confident in the law and their rights and responsibilities in the sale of age-related products are less likely to assert their authority and request proof of age where required, leaving the business open to fines, legal action and having their licence revoked.

Ensure your employees have the knowledge required on the law and the legal implications of non-compliance so that they understand the importance of following procedures surrounding the sale of age-restricted products. This will make your sales assistants confident in their rights and responsibilities. By exercising these, they will improve compliance and reduce the risk of legal action.

Bolt Age-Related Sales eLearning module provides the user with an in-depth knowledge of the law and trains anyone who sells age-related products to recognise these, the restrictions surrounding them and acceptable proof of age. By equipping employees with this information, they will comply with the law and deal with situations with confidence. The modules have a focus on either England and Wales or Scotland.

Fully online and interactive, accessible 24/7 on any device, and with no time limits, thanks to Bolt’s state-of-the-art learning management system. A certificate can be downloaded upon the successful completion of the eLearning module.


Course outline

  • Assessing age
  • Why items are age-restricted
  • Challenge 25
  • Which products require proof of age?
  • Psychoactive drugs and selling psychoactive substances
  • How to check a photo ID
  • Proof of age
  • Sales scenarios: proxy sales and dealing with conflict
 

 
Regulations

The module covers the information surrounding Pyrotechnic Articles (Safety) Regulations 2015Anti-Social Behaviour Act 2003BSDA Code of Practice for High Caffeine Content Soft DrinksLicensing Act 2003The Cigarette Lighter Refill (Safety) Regulations 1999Children and Young Persons Act 1933Children and Families Act 2014 and Nicotine Inhaling Products (Age of Sale and Proxy Purchasing) Regulations 2015The National Lottery Regulations 1994Criminal Justice Act 1998Psychoactive Substances Act 2016Video Recordings Act 2010Pyrotechnic Articles (Safety) Regulations 2015 and Petroleum (Consolidation) Regulations 2014.
 

 

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