A digital training solution to ensure effective Compliance Management in food manufacturing
With a top of the range salad factory, Kanes Foods are committed to investing in advanced technologies to achieve growth through innovation and expansion. Their people are at the forefront of what they do, with everyone working at Kanes Foods committed to developing healthy meal solutions that give shoppers greater choice without compromising on taste or quality. They have five factories at their eco-site with more than 1,800 staff working in a wide range of positions from food production to food hygiene.
Kanes Foods' success is dependent on a strong, able and confident workforce that is committed to safe practice and developing a healthy solution to convenience eating. As such, they turned to Bolt to aid them in their staff training, staff retention, as well as making Kanes Foods an employer of choice.
In Food Production, it is vitally important that health and safety, as well as food hygiene, are strictly adhered to. Struggling with more than 20 trainers for 1,800 members of staff as well as their induction and onboarding process, they needed an eLearning solution for their traditional training and recruitment process which would improve quality and efficiency. Furthermore, with such a large workforce, they needed to have the tools necessary to aid them in retaining that workforce. Research has shown that providing staff with engaging training tools can increase the satisfaction that they take from their work. Kanes Foods wanted a solution that would allow their staff to have ownership of their development, that would allow them to track their achievements as well as skills and knowledge learned.
In such a practical environment it was important that any training would incorporate role-playing as well as other methods of interaction. In essence, they would require a blended learning approach that would reinforce their online learning with their work on the operational floor.
The risks associated with food production on this scale are that any slips in adherence to food hygiene as well as food safety can be very damaging to the company. They needed a system that would be able to offer compliance training as well as compliance tracking to ensure that their employees had the required knowledge to do their jobs safely and correctly. It would also need to be something which Kanes Foods could point to in response to any questions raised by regulatory bodies.
We provided Kanes Foods with eLearning modules in core areas ranging from Food Safety to Factory Safety - a total of 13 modules to help them train new and existing staff so that they are properly prepared for life in food production.
As it stands Kanes Foods have been able to use these online training modules to create a culture where everyone takes responsibility for food hygiene as well as health and safety on the operational floor, ensuring that everyone is taking the necessary precautions when it comes to food preparation. All of the modules are easily distributed through the LMS we provide.
Customer trust and reputation is everything in food production and any lapses could result in Kanes Foods losing that trust as well as damaging their reputation in the market. In more serious incidents it could also lead to the closure of the site. We've helped Kanes Food make sure that they aren't taking any chances when it comes to how compliant their factories are about food hygiene and food health and safety. Our system allows Kanes Foods to track compliance levels across every part of their organisation; we can set up renewal dates, as well as reminders when compliance standards are about to lapse. This is a vitally important part of our solution in making sure that they're adhering to the correct food hygiene and safety standards.
Kanes Foods continues to grow and expand in the convenience eating sector utilising high-end facilities as well as getting the best out of their staff. Thanks to Bolt Learning this has become much more easily achievable, they can now easily track the development of their employees through our extensive reporting capabilities.
Our online system means that they are now not so reliant on trainers to deliver large amounts of information at once; staff can now access their training at a place and time convenient for them. Furthermore, the training doesn't take days and days to complete - it is delivered in bite-size chunks that trainees can digest much more easily. More than 1,000 employees completed the necessary training within the first six months - the highest number ever compared to previous training sessions.
Our compliance system has also meant that Kanes Foods now have a system that they can show any regulatory authorities if any issues were to arise. By offering compliance training and tracking we have ensured that Kanes Foods can safeguard themselves by being able to show that staff have undertaken the necessary training and that they do have an understanding of the industry regulations.