David’s Kitchen was created by seasoned retailer David Sands. They provide fresh hot and cold food to go and convenience shopping from a store in Dalderse Avenue in Falkirk and a store on Caskieberran Road in Glenrothes. The stores are award winning and have built upon David’s significant experience in the sector to provide a fresh look at retailing in the area.
David’s Kitchen wanted Bolt to look at the provision of compliance based training for their staff in both stores. They currently require the store managers to carry out all forms of training and were looking for a solution that could start by relieving the managers from the compliance elements but later expand into other areas.
As Bolt can provide compliance training as a ‘switch on’ service, David’s Kitchen were up and running with their training within a day and their 47 staff were allocated the first module required. Our bite-sized modules are well-liked by the staff and eagerly taken.
Management were freed up from the compliance part of the training delivery and were also provided with clear, easy to understand reporting on completion by the staff. Not only did we have a clear record of compliance but we also identified areas of improvement for the staff and were able to update the modules to reflect this.
Bolt offers a unique and effective way to provide training to all staff and better still, it is done in such a way that management time is minimal but excellent training records are maintained. And, our staff now clearly have demonstrable evidence that they have grasped the subject matter and are increasing their skill-set. The functionality is first class. This is the answer to many of our prayers.
David Sands, Chairman of David’s Kitchen
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